What does it take to create lasting change? If command and control worked, we’d all be wagging our tails and barking like dogs.

But alas, people don’t do what you tell them to do - and “because I said so” doesn’t even work with your kids.

People and organizations do change - when they have a clear, compelling vision for the future; a plan for getting from point A to point B; and the resources, incentives and signposts they need to keep everyone going when times get tough.

Be Prepared

• Articulate the business case for change and the risks in maintaining the status quo.
• Build coalitions of the willing to lead the way.
• Communicate, communicate, communicate!
• Leverage opinion leaders and early adopters.
• Customize - address issues that matter to your diverse stakeholders.
• Align resources, training, and incentives.
• Be ready to facilitate difficult conversations.
• Celebrate small successes.